Simple Shifts to Build a Stronger Team and Higher Profits

What does it take to build a standout team in a creative, fast-paced industry like fashion? In this episode, Rob sits down with Drew Pizzo, who has led Collection 18 for over 30 years, to explore how a commitment to unique ability, clear values, and ongoing development has helped him build one of the most admired cultures in his space. From rigorous hiring to daily team rhythms and executive coaching, Drew shares the behind-the-scenes strategies that keep his team engaged, aligned, and competitive—even as the fashion world continues to evolve.

About the Guest

Drew Pizzo is the owner and president of Collection 18, a women’s fashion accessories company he has led since 1992. Known for combining innovation with operational discipline, Drew has cultivated a company culture that fuels creativity and results. Outside of his business, he serves as President of the Executive Board of CancerCare and Vice Chairman of the Fashion Accessories Benefit Ball (FABB).

Episode Highlight

“If you want exceptional results, hire for exceptional ability—and keep people in their zone of genius.”

Actionable Insights

• Start with unique ability: Drew doesn’t just hire for talent—he hires for alignment. His first interview with every candidate focuses on uncovering what they do exceptionally well.
  [02:57]
• Make culture competitive: He regularly asks: Is our head of sales better than the competitor’s? That standard keeps everyone focused on high performance, not just effort.
  [7:32]
• Invest in learning—at every level: From $500 education stipends to quarterly strategic retreats, Drew believes retention starts with development.
  [13:56]
• Meet daily, think quarterly: A quick 9 AM Zoom keeps communication sharp. But the real magic? Quarterly planning days where the whole team reflects, celebrates wins, and resets goals together.
  [17:28]

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More About Drew Pizzo

Check out Collection 18
Connect with Drew on LinkedIn.

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